Cashback promotions are our way of giving you money back for any deposits that didn't result in a win. We offer daily cashback to turn yesterday's deposits into today's wins.
The amount of cash back players receive daily is determined by three things:
How much they deposited the previous day
How much they won and/or cashed out the previous day
Their starting and ending balance
Our system looks at the total deposits made, against the withdrawals (including reversals) you made between 12:01 AM (EST) "yesterday" and 11:59 PM (EST) "yesterday". Any balance you had at the beginning of the timeframe and end of the timeframe, will also be included in the calculation.
Starting balance at 12.01 am
$100
Deposit
$300
Reversed withdrawal
$0
New withdrawal
$200
Ending balance at 11.59 pm
$50
Cashback
5% (for example)
Cashback calculation
(100+300+0-200-50) x 5% = $7.50
Your cashback rewards are granted to your account automatically the next day before 12:00pm EST.
If you aren't yet seeing them, here are the top reasons why that might be:
You're ahead of the game! The system that automatically grants your cashback may not have run yet; just give it a bit more time.
You don't qualify for a cashback promotion on the specific day or week that the promotion covers.
Remember - cashback is based around unlucky bets to give you a second chance, if you won, there isn't any cash to give back!
Note: Some cashbacks may have a minimum bonus amount, meaning that if your cashback is below the minimum amount - you will not receive a cashback.
