If you're not seeing any promotions in your cashier, it's possible that your account has been identified for one of a few reasons:
You have a duplicate account (as per our Terms and Conditions, only 1 account per household is permitted).
You reside in a country that does not qualify for promotions.
Your account is in good standing, but you have been classified as a skillful player, and therefore go beyond the "casual" player who requires promotions to help with a win - you don't!
If you don't believe any of these apply to you, contact our Support Team via live chat or email.
Your support ticket was successfully created and is now in our system. Log in to monitor updates and responses, or check your email to communicate with us directly.
