Why haven't I received my cashback?

Your cashback rewards are granted to your account automatically. If you aren't yet seeing them, here are the top reasons why that might be: 

  • You're ahead of the game! The system that automatically grants your cashback may not have run yet; just give it a bit more time. 
  • You don't qualify for a cashback promotion on the specific day or week that the promotion covers.
  • Remember - cashback is based around unlucky bets to give you a second chance; if you won, there isn't any cash to give back!


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