Assuming your account is verified, we pay withdrawals within 5 business days. This timeframe includes a withdrawal auditing period and the withdrawal processing period. VIP and Golden Goose withdrawals are always prioritized and may receive expedited payout times.Please note:
All personal verification documents must be on file and approved before withdrawal auditing can begin. Requirements to successfully request and have withdrawals processed in a timely fashion are listed here.
Document verification process takes approximately 72 hours to complete.
You don't need to wait until winning to submit your documents for account verification.
Payment methods are based on your location, if you wish to check your available withdrawal options, please click here.
During the withdrawal auditing period, a withdrawal may be reversed. For instructions on how this is done click here.
Different payment methods come with their own time frames once the payment is sent.
During the auditing period, if indications of fraud and/or bonus abuse are found, the auditing period can be extended to allow for a full investigation.
Standard Members weekly limit is $2500 or equivalent in your selected account currency.
VIP & High Roller Members weekly limits are provided by the VIP Host assigned.
|Standard Members||2 Business Days||3 Business Days||5 Business Days|
|(Standard Crypto)||2 Business Days
||2 Business Days
4 Business Days
|Swanky Swan & Golden Goose||1 Business Day
||2 Business Days
3 Business Days
|(VIP/GG with Crypto)||1 Business Day
||1 Business Day
2 Business Days
Please note: We are committed to paying our winning players quickly. On rare occasions, external factors can cause additional delays beyond the above mentioned time frames, but rest assured we will always do everything in our power to meet these expectations.