Assuming your account is verified, we pay withdrawals within 5 days. This timeframe includes a withdrawal auditing period and the withdrawal processing period. VIP and Golden Goose withdrawals are always prioritized and may receive expedited payout times.
Please note:
All personal verification documents must be on file and approved before withdrawal auditing can begin. Requirements to successfully request and have withdrawals processed in a timely fashion are listed here.
You don't need to wait until winning to submit your documents for account verification.
Payment methods are based on your location, if you wish to check your available withdrawal options, please click here.
During the withdrawal auditing period, a withdrawal may be reversed. For instructions on how this is done click here.
Different payment methods come with their own time frames once the payment is sent.
During the auditing period, if indications of fraud and/or bonus abuse are found, the auditing period can be extended to allow for a full investigation.
Standard Members weekly limit is $2500 or equivalent in your selected account currency.
VIP & High Roller Members weekly limits are provided by the VIP Host assigned.
|
Player Class
|
Auditing | Processing |
Total
|
| Standard Members | 48 Hours | Up to 72 Hours | Up to 120 Hours * |
| (Standard with Crypto) | 48 Hours | Up to 48 Hours | Up to 96 Hours |
| VIP & High Rollers | 24 Hours | Up to 48 Hours | Up to 72 Hours |
| (VIP/HR with Crypto) | 24 Hours | Up to 24 Hours |
Up to 48 Hours
|
* Depositing player withdrawals are prioritized. As such, players who have not deposited yet win from free money such as free spins or free chips may experience longer than expected payout times during peak withdrawal periods.
