To ensure a timely, smooth verification experience, please follow these tips: - Ensure your documents are clear and legible. - Ensure good lighting; any shadows or glare could make the documents difficult to verify. - Your ID is valid, and not expired. - ID documents are pictures, not screen shots. - Documents are not expired, and issued within the last 2 months. - All text is clearly legible with no blur.
Additional Tips: Good lighting: Find a well-lit area without harsh shadows on your face. Avoid backlighting, as it can obscure your features. Clear background: Choose a simple background free of distractions or other people in the frame. Center your face: Position yourself so that your head and shoulders are fully visible within the camera frame.
If you have any questions please contact our Support Team via live chat.
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